{"id":4617,"date":"2017-09-07T11:50:14","date_gmt":"2017-09-07T18:50:14","guid":{"rendered":"https:\/\/bclaconnectrev.wpengine.com\/perspectives\/?p=4617"},"modified":"2025-01-22T11:26:22","modified_gmt":"2025-01-22T19:26:22","slug":"raa","status":"publish","type":"post","link":"https:\/\/stg-httpsbclaconnectca-staging.kinsta.cloud\/perspectives\/2017\/09\/07\/raa\/","title":{"rendered":"Listen, be curious, and be patient: Advice for Readers\u2019 Advisory"},"content":{"rendered":"<p>How often do you see friends&#8217; \u202fplaintive calls for book recommendations on \u202fFacebook? The responses are usually numerous but completely scattershot, unfocused on the particular reader and what they are wanting at the moment. Do people know that they can come to libraries to better answer these questions?<\/p>\n<p>Many of us know the term <i>reade<\/i><i>rs<\/i><i>&#8216;<\/i><i> advisory<\/i> \u2013 we may even comfortably refer to it as RA. But how much are we being formally educated about it? These days, it seems, the answer is, \u201cNot much.\u201d However, there\u2019s lots to know, and, luckily, many ways to learn. Because, we need to make sure our RA work actually <i>does<\/i><i>\u202f\u00a0<\/i>provide \u202fbetter value than a \u202fFacebook post with 25 crowdsourced \u202fresponses.<\/p>\n<p><b>RA in the classroom<\/b><\/p>\n<p>In my recent MLIS experience, \u202fformal RA education was scanty. There were no courses available that dealt with RA for adults, at least not in my department; there had once been a course, but it hadn&#8217;t been offered in several years. When we briefly studied the reference interview in a class on information behaviour, I think the implication was \u202fthat this kind of process could be roughly\u202fapplied to RA.<\/p>\n<p>It came up in some youth-oriented courses, although even there I found it wasn\u2019t explored in much depth. We learned how to do things that would help introduce readers to new books, but not much on the process of finding what books might be right for what readers, or why \u202fthis matters as a service. \u202fWe didn&#8217;t seem to talk much about what reading is (particularly amongst adults, for pleasure), what affects \u202fit \u202for \u202fwhy it matters.<\/p>\n<p><i>Of course, <\/i><i>I can only speak from my <\/i><i>experience<\/i><i>s and the<\/i><i> courses <\/i><i>I took<\/i><i>. And this is not meant <\/i><i>to disparage the <\/i><i>program<\/i><i> or faculty<\/i> <i>at UBC<\/i><i>, either. <\/i>They were very open to \u202fmy questions \u202fabout RA and permitted me to do an independent study on the topic, which was highly rewarding. As I learned through that independent study, RA has gone through a series of ups and downs throughout the history of the library profession. I definitely sense that RA is underemphasized right now, particularly after the \u202fiSchool movement and the shift towards &#8220;information&#8221; as the focus of\u202fthe LIS degree; reading, particularly pleasure reading, doesn&#8217;t fit that paradigm and therefore sits uneasily in MLIS curricula.<\/p>\n<p><b>RA outside the classroom\u00a0<\/b><\/p>\n<p>As a library practitioner, both before and after my degree, I have seen \u202fmost RA education \u202fhappening through informal means: library workers \u202ftalk \u202fto each other, take \u202fwebinars and self-guided courses, join \u202fprofessional interest groups, follow \u202fsocial media accounts and read professional literature. It all takes time, \u202fdedication, \u202fand often your own money \u202fto keep learning. Here some ways continuing RA education is happening now.<\/p>\n<ul>\n<li>Use tools like <a href=\"https:\/\/www.ebscohost.com\/novelist\" target=\"_blank\">NoveList<\/a>, as well as <a href=\"https:\/\/www.goodreads.com\" target=\"_blank\">Goodreads<\/a>, <a href=\"https:\/\/www.fantasticfiction.com\" target=\"_blank\">FantasticFiction.com<\/a>, <a href=\"https:\/\/www.literature-map.com\" target=\"_blank\">Literature-Map.com<\/a>, even Amazon \u2013 just remember these are starting points, not an instant fix.<\/li>\n<li>Listen all the time to learn what people are saying about their reading lives and how they are seeking help with them.<\/li>\n<li>Set up a news feed for yourself, with a tool like \u202f<a href=\"https:\/\/feedly.com\/i\/welcome\" target=\"_blank\">Feedly<\/a>, from review publications to keep on top of what&#8217;s going on in the book world.<\/li>\n<li>Get to know your local booksellers. \u202fSee if you can set up a regular book circle with your colleagues so you can share what you&#8217;ve all been reading lately \u2013 we do this at my library and \u202fit&#8217;s \u202fgreat.<\/li>\n<li>Actively \u202fkeep reading for pleasure alive in your own life, and be curious about the way you yourself evolve as a reader.<\/li>\n<\/ul>\n<p>As is the \u202fcase doing \u202freference \u202fwork, you&#8217;ll never really be 100% confident. The nature of the work means you are often surprised, and always learning something new and having to improvise. You just have to also accept that you&#8217;ll never know it all. But what you can do is become a very good listener, be curious, and be patient. For a good example of how to do RA well, check out Anne Bogel&#8217;s <a href=\"https:\/\/modernmrsdarcy.com\/what-should-i-read-next\" target=\"_blank\"><em>What Should I Read Next<\/em><\/a> podcast. She asks a guest in each episode for three books they loved, one book they hated, \u202fwhat they are reading now and what they would like to change about their reading life. It&#8217;s a remarkably effective format for an RA interview.<\/p>\n<p><b>RA education in the future<\/b><\/p>\n<p>RA is a \u202fskill that you continuously learn and relearn, in a variety of ways and using new tools as they emerge. But I think it \u202fabsolutely \u202fmust be part of academic programs, and not only in its practical \u202fsense of, \u201cHow do I handle it when someone comes to the desk and asks what they should read?&#8221; It should be broader\u202f than that. Our education needs\u202fto incorporate \u202fReading and Literacy Studies \u2013 an interdisciplinary\u202f field incorporating literature, psychology,\u202fsociology, education, cultural studies, and more .\u202fThis \u202fis not just because it&#8217;s fascinating, but also because library practitioners need to become better advocates for the work that we do.<\/p>\n<p>If you are getting an MLIS these days,\u202f chances are you will end up working behind the scenes in a library, not\u202f on a desk; you will spend your time and energy trying to persuade people that a library is an idea worth funding, defending, and reimagining. This is hard, but fundamentally important \u202fwork. No \u202fmatter how many wonderful makerspaces and \u202fcollaborative \u202fmeeting rooms and recording studios we add to our libraries \u2013 all of which I love, by the way \u2013 we have to remember that a huge part of why libraries exist is to help people with their reading lives.<\/p>\n<p>Every\u202ftime I see an article about libraries with a headline that is a variation on &#8220;Not Just Books Anymore!&#8221; I flinch. It reinforces the message \u202fthat &#8220;just books&#8221; equals \u202fboring, pointless, obsolete. We&#8217;re not getting rid of our books, I know, but it&#8217;s up to us to ask \u202fourselves :\u202fdo we really understand why we still have them? Do we care whether people over the age of 14 continue to read for pleasure? If so, do we understand \u202fwhy, actively foster it, and\u202f do \u202fa good job of communicating the reasons \u202fto our funders and other stakeholders? We need to be very honest and focused \u202fabout these questions and I think that starts with how we are trained. That training \u202fwill \u202falso motivate us to keep learning \u202fas we move through our careers, keeping in mind the bigger ideas that underlie the practical RA work that we do.<\/p>\n<hr \/>\n<p><strong>Kaya Fraser<\/strong> is the Digital Access Librarian, West Vancouver Memorial Library, where her job is to help integrate people&#8217;s physical and digital library experiences, fostering digital literacy, creativity and access. She\u2019s worked in public libraries for more than 12 year, receiving her MLIS degree from UBC in 2017. She has a passion for RA and loves findings ways to show people that technology can enrich their reading lives.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How often do you see friends&#8217; \u202fplaintive calls for book recommendations on \u202fFacebook? The responses are usually numerous but completely scattershot, unfocused on the particular reader and what they are wanting at the moment. Do people know that they can come to libraries to better answer these questions? Many of us know the term readers&#8216; [&hellip;]<\/p>\n","protected":false},"author":4233,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_forum_subforum_count":0,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[174,120],"tags":[],"class_list":["post-4617","post","type-post","status-publish","format-standard","hentry","category-issue-3-the-education-issue","category-volume-9-2017"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Listen, be curious, and be patient: Advice for Readers\u2019 Advisory - BCLA Perspectives<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/stg-httpsbclaconnectca-staging.kinsta.cloud\/perspectives\/2017\/09\/07\/raa\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Listen, be curious, and be patient: Advice for Readers\u2019 Advisory - BCLA Perspectives\" \/>\n<meta property=\"og:description\" content=\"How often do you see friends&#8217; \u202fplaintive calls for book recommendations on \u202fFacebook? 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